Consulting

Be transparent

Now that we have a seat at the table, we must continue to prove the value of what we do and that we can do it well. Through educating and explaining my design decisions, I’ve been able to establish a trust with non-designers which has impacted how we work and what we build together. Even asking the "dumb" questions for clarity breaks down barriers, gives everyone else permission to admit when they don't know something, thus allowing us to show everyone what we know.

Strategy

There's no "I" in Product

The best product strategies are not siloed, but find the overlap between all functional groups. Setting expectations together and before the project begins allows teams start on the same page, hold one another accountable, and avoid the awkward fingerpointing that happens when that one deliverable somehow slips through the cracks (oops).

staffing

Greater than the sum of our parts

When building teams, it's not simply about getting the work done, it's about cultivating an environment for people to learn and thrive together.

I consider their best work along with their strengths, areas that need improvement, and goals (short-term and long-term). This gives each designer the space to lead where they are strong, but also learn from others when they might need a little more direction.

Mentorship

People first

I do not take mentorship lightly and consider each interaction with a more junior designer as an opportunity to teach. I am honest when giving praise and critiques so that my expectations are clear.

I also help mentees look for success beyond the promotion and raise. Those things are not always up to us, but the feeling of fulfillment rests in our hands. So whether that's introducing them to a new skillset or helping them find their next job, I will help designers find their way.

Leave people and things better than you found them.

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